期刊
ACM TRANSACTIONS ON MANAGEMENT INFORMATION SYSTEMS
卷 8, 期 2-3, 页码 -出版社
ASSOC COMPUTING MACHINERY
DOI: 10.1145/3052931
关键词
Social media; tweets; event detection; power outages; social sensors
This article presents a novel approach to detecting emergency events, such as power outages, that utilizes social media users as social sensors for virtual detection of such events. The proposed new method is based on the analysis of the Twitter data that leads to the detection of Twitter discussions about these emergency events. The method described in the article was implemented and deployed by one of the vendors in the context of detecting power outages as a part of their comprehensive social engagement platform. It was also field tested on Twitter users in an industrial setting and performed well during these tests.
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