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Determinants of Internet skills, uses and outcomes. A systematic review of the second- and third-level digital divide

期刊

TELEMATICS AND INFORMATICS
卷 34, 期 8, 页码 1607-1624

出版社

ELSEVIER
DOI: 10.1016/j.tele.2017.07.007

关键词

Digital divide; Internet skills; Internet use; Internet outcomes; Systematic literature review

资金

  1. Tech4People program of the University of Twente

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Recently, several digital divide scholars suggested that a shift is needed from a focus on binary Internet access (first-level digital divide) and Internet skills and use (second-level digital divide) to a third-level digital divide in which the tangible outcomes of Internet use are highlighted. A plethora of studies have been conducted to identify determinants of digital divides. Unfortunately, there is a lack of consistency in the terminology used. Moreover, terms are often not theoretically grounded. Therefore, we conducted a systematic literature review of digital divide determinants. The results show that the third-level digital divide was underexposed. The primary focus is on Internet use. More importantly, the identified determinants show that digital divide research is largely limited to sociodemographic and socioeconomic determinants. (C) 2017 Elsevier Ltd. All rights reserved.

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