Modeling Supply Chain Performance

European countries actually adopt industry 4.0 and supply chain 4.0 philosophy. Enterprise modelling methodologies define enterprise as a system, which can integrate new technologies, Internet of things, automation and robotics in collaboration with people. GRAI methodology and its supporting tool GRAIMOD are used for modelling, analysing and improving enterprise supply chain performance. QCD (quality, cost and lead time) criteria are combined (in GRAIMOD) to social, societal and environmental dimensions for improving the company supply chain. This paper presents how lead-time criterion could be implemented for increasing supply chain performance. A real application is given for illustrating the concepts presented. (C) 2017 The Authors. Published by Elsevier B.V.