期刊
JOURNAL OF HOSPITALITY & TOURISM RESEARCH
卷 42, 期 1, 页码 26-73出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/1096348014563396
关键词
dimensions of experiential quality; experiential satisfaction; revisit intention; multidimensional and hierarchical model
This study aims at identifying the dimensions of experiential quality and investigating the interrelationships among experiential quality, experiential value, experiential satisfaction, theme park image, and revisit intention perceived by theme park visitors. Analysis of data from 424 visitors in Janfusan Fancyworld of Taiwan indicates that the proposed model fits the data well. The results reveal that there are 4 primary dimensions and 11 subdimensions of experiential quality perceived by theme park visitors. In addition, the results indicate that physical environment quality is identified as the most primary dimension of experiential quality perceived by theme park visitors.
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