期刊
JOURNAL OF CONTINGENCIES AND CRISIS MANAGEMENT
卷 26, 期 1, 页码 41-57出版社
WILEY
DOI: 10.1111/1468-5973.12196
关键词
emergencies; perception patterns; role patterns; social media; use patterns
类别
资金
- European Union [608352]
- German Federal Ministry of Education and Research (BMBF) [13N14351]
Social media has been established in many larger emergencies and crises. This process has not started just a few years ago, but already 15years ago in 2001 after the terrorist attacks of 9/11. In the following years, especially in the last 10, sometimes summarized under the term crisis informatics, a variety of studies focusing on the use of ICT and social media before, during or after nearly every crisis and emergency has arisen. This article aimed to recapitulate 15years of social media in emergencies and its research with a special emphasis on use patterns, role patterns and perception patterns that can be found across different cases to point out what has been achieved so far, and what future potentials exist.
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