Guidelines for Hoshin Kanri implementation: development and discussion

Hoshin Kanri is a strategic management framework originally conceived in Japan and recognised for developing a deployment process that integrates business strategy and operations execution. Recently, there has been a resurgence of interest regarding Hoshin Kanri implementation among western managers, who usually face cultural challenges towards its use. This leads to the necessity of systematising a set of universally applicable guiding principles or guidelines, for Hoshin Kanri initiatives. This paper presents the results of an in-depth assessment of Hoshin Kanri guidelines carried out through a systematic process of experts? interviews. It uses as its starting point a model of the guidelines that was previously developed through a systematic literature review. The revising and refining of the guidelines is carried out by discussing their conceptual foundations and 20 guidelines are presented that may aid in the implementation of Hoshin Kanri in dfferent types of organisations.