Strategies for developing transformative capacity in urban water management sectors: The case of Melbourne, Australia

Individuals and organisations are pivotal in changing dominant practices in industry sectors by creating system level conditions that facilitate transformative change. Yet, the types of agency processes best suited to develop such conditions are not well researched. This paper addresses this gap by empirically investigating how institutional entrepreneurs developed transformative capacity in a successful case of dominant practice change: storm water management with Water Sensitive Urban Design (WSUD) in the urban water management sector in Melbourne, Australia. We identify ten key strategies that institutional entrepreneurs employed to support the successful introduction, diffusion and establishment of WSUD. By interfacing these strategies with a transformative capacity framework, we describe which combinations of strategies are most relevant for developing different transformative capacity domains across three different phases. The paper contributes to theory on transformative capacity in socio-technical and socio-ecological systems research by providing practical guidance on how transformative capacity can be build up and by distinguishing and describing three distinct phases of transformative capacity development (Introductory Capacity, Diffusional Capacity, Establishment Capacity).