4.5 Article

The effects of power on consumers' evaluation of a luxury brand's corporate social responsibility

期刊

PSYCHOLOGY & MARKETING
卷 36, 期 1, 页码 72-83

出版社

WILEY
DOI: 10.1002/mar.21158

关键词

CSR; fluency; luxury brands; psychological power

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This paper examines how power affects consumers' responses to corporate social responsibility (CSR) initiatives of luxury brands. The results of three studies show that high-power individuals evaluated a luxury brand's CSR campaign more positively than low-power individuals. High-power individuals viewed CSR activities as being more fluent than low-power individuals. This study further demonstrates that power influences consumers' responses to nonluxury brand's CSR activities. Low-power individuals, who are more receptive to warmth, evaluated nonluxury brand's CSR more favorably rather than high-power individuals.

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