期刊
JOURNAL OF ENTERPRISE INFORMATION MANAGEMENT
卷 32, 期 2, 页码 233-250出版社
EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/JEIM-10-2018-0232
关键词
Knowledge sharing; Affordance; Enterprise social media platforms; Negative impacts; Positive impacts
类别
资金
- National Natural Science Foundation of China [71772162, 71302034, 71773115]
- Business Administration Subject of Zhejiang Gongshang University [JYTgs20161501]
- Contemporary Business and Trade Research Center
- Collaborative Innovation Center of Contemporary Business and Trade Circulation System Construction of Zhejiang Gongshang University [16YXYP01]
- Social Science Foundation of Ministry of Education in China [17YJA630028]
- Special Funds Project for Promoting the Level of Running Local Colleges and Universities in Zhejiang Province (Interdisciplinary Innovation Team Building of Internet and Management Change)
- Research and Innovation Fund Project for Postgraduate in Zhejiang Gongshang University (The Impact of ESMPs Affordances on Knowledge Sharing and Job Performance - From the Perspective of Social Capital and Transactive Memory System)
Purpose Enterprise social media platforms (ESMPs) are web 2.0-based computer media tools that facilitate knowledge sharing by employees. The purpose of this paper is to outline the potential of ESMPs in both enabling and hindering knowledge sharing from the perspective of affordances. Design/methodology/approach This is a conceptual paper which integrates the literature on ESMPs' affordances and knowledge sharing. Findings This paper finds that prior research on affordances only considered artifacts without much attention on the role of individual goals and organizational context. ESMPs may both enable and hinder knowledge sharing by affording different user behaviors contingent on artifacts, individual goals and organizational context. Originality/value The paper derives a new categorization of affordances based on individual goals and organization context and portrays a model to describe how and when these affordances enable knowledge sharing through the development of transactive memory system and social capital and hinder knowledge sharing through overload, groupthink and privacy invasion.
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