A mixed methods approach to urban ecosystem services: Experienced environmental quality and its role in ecosystem assessment within an inner-city estate

This paper contributes to the notion of ecosystem services (ES) and dis-services (EDS) through an exploration of how they are experienced in an inner-city neighbourhood. We contrast the findings of a science-led assessment with qualitative interview and visual data from the residents of the Woodberry Down Estate (London, UK). We use the ontology of co-production and co-construction to understand how material and interpretative factors condition the translation of identified service-providing units (SPUs) into directly experienced ES and EDS. Findings demonstrate that aspects contributing to the perceived liveability of a neighbourhood also condition the experienced ES and EDS. In our case study, the history of the estate translates into subjective feelings of safety which influence whether individuals access parts of the regenerated estate. While the regeneration project provides a broad range of new and improved SPUs with significant ES potential, the access and recreational functions these offer are especially appreciated for the increased opportunities for social interaction and visitors they provide. However, new SPUs such as landscape vistas and formal gardens that attract people are also assigned further significance as markers of new divisions among social housing residents. We suggest that in order to realise the much-prophesised health and wellbeing benefits of urban ES in an equitable manner, a science-led approach to designing and assessing potential ES should be accompanied by a context-sensitive assessment of community needs and liveability aspects. (C) 2017 Elsevier B.V. All rights reserved.