4.6 Article

Blockchain technology: implications for operations and supply chain management

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EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/SCM-09-2018-0309

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Technology; Operations management; Supply chain management; SCM practices

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Purpose This paper aims to encourage the study of blockchain technology from an operations and supply chain management (OSCM) perspective, identifying potential areas of application, and to provide an agenda for future research. Design/methodology/approach An explanation and analysis of blockchain technology is provided to identify implications for the field of OSCM. Findings The hype around the opportunities that digital ledger technologies offer is high. For OSCM, a myriad of ways in which blockchain could transform practice are identified, including enhancing product safety and security; improving quality management; reducing illegal counterfeiting; improving sustainable supply chain management; advancing inventory management and replenishment; reducing the need for intermediaries; impacting new product design and development; and reducing the cost of supply chain transactions. The immature state of practice and research surrounding blockchain means there is an opportunity for OSCM researchers to study the technology in its early stages and shape its adoption. Originality/value This is one of the first papers in a leading international OSCM journal to analyse blockchain technology, thereby complementing a recent article on digital supply chains that omitted blockchain.

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