期刊
NEW MEDIA & SOCIETY
卷 21, 期 9, 页码 2048-2067出版社
SAGE PUBLICATIONS LTD
DOI: 10.1177/1461444819837736
关键词
Expertise; labor platforms; self-presentation; sharing; gig economy; Uber; YouTube
There is a new cast of self-proclaimed experts offering how-to-succeed resources aimed at coaching and inspiring gig workers. The emergence of such resources raises questions about the performance of expertise regarding the workings of algorithmic labor platforms. This article examines how Uber driver/bloggers-workers who are driving for Uber, while also creating Uber-related video content-perform expertise in driving for Uber on YouTube. I conducted in-depth interviews with 11 driver/bloggers and a qualitative analysis of the textual and video content published by driver/bloggers. Through the data, I show how driver/bloggers' empowerment narratives became intertwined with their individualistic aspirations to develop dual careers as Uber drivers and YouTubers. Driver/bloggers employed three self-presentation strategies to perform expertise, including the construction of uniqueness and know-how, realness, and relatability with audiences. The study concludes with implications for our collective understandings of gig workers, expertise, and online curation across a wider platform ecology.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据