3.8 Article

Factors relating to nurse satisfaction with communication during the bedside handover

期刊

ENFERMERIA CLINICA
卷 29, 期 -, 页码 640-647

出版社

ELSEVIER ESPANA SLU
DOI: 10.1016/j.enfcli.2019.04.098

关键词

Bedside handover; Effective communication; Nurse manager; Nurse satisfaction

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资金

  1. Hibah PITTA - DRPM Universitas Indonesia [1842/UN2, R3.1/HKP.05.00/2018]

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Objective: This study is to describe the factors related to nurse satisfaction with communication during the bedside handover in the hospitals in Banda Aceh. Method: This research used a descriptive correlation design with a cross-sectional approach. The data retrieval instruments used based on the General Self-Efficacy Scale instrument, the Handover Evaluation Scale (HES), and the Ferguson questionnaire. Results: The results showed that there was a significant relationship between communication during the bedside handover, as perceived by the nurse, and nurse satisfaction (p=0.001; r=0.829), and showed that significant relationships between age, length of employment, self-efficacy, a nurse's job satisfaction. Conclusion: The most dominant factors related to nursing satisfaction during the bedside handover were communication during the bedside handover variables. This study can be used as an evidence base regarding nurse satisfaction with communication during the bedside handover process to improve the quality of care and patient safety. (C) 2019 Published by Elsevier Espana, S.L.U.

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