Understanding Crowd Work in Online Crowdsourcing Platforms for Urban Planning: Systematic Review

Recently, crowdsourcing platforms have been used to solve problems in the field of urban planning by involving crowds of citizens in performing tasks. However, the success of this approach is directly related to how work is managed. The goal of the present study is to make a broad characterization of work management in crowdsourcing approaches applied to urban planning through a systematic literature review. More specifically, we aim to investigate aspects related to the quality of work