期刊
JOURNAL OF RETAILING
卷 95, 期 4, 页码 170-185出版社
ELSEVIER SCIENCE INC
DOI: 10.1016/j.jretai.2019.10.009
关键词
Retail consumer behavior; Touch; Food consumption; Tactile input; Haptics; Sensory marketing
类别
Could directly touching food with hands make it tastier and more desirable? The present paper presents four studies that explore how sampling and eating food by touching it directly with hands affects hedonic evaluations and consumption volume. The studies demonstrate that for consumers who apply self-control in their food consumption (high self-control consumers) touching food directly with hands enhances the sensory experience and increases hedonic evaluations of the food. Importantly, direct touch increases the consumption volume for high self-control consumers. These findings contribute to understanding of how touch as a proximal sensory factor affects food evaluation and consumption, and thus offer retailing implications in the context of in-store food sampling, food catering, presentation and consumption of food in restaurants. (C) 2019 New York University. Published by Elsevier Inc. All rights reserved.
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