期刊
INTERNATIONAL JOURNAL OF BUSINESS COMMUNICATION
卷 57, 期 1, 页码 30-51出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/2329488416675839
关键词
EVLN; LMX; gender; dissatisfying situation
This study examined, via a field experiment, the extent to which the quality of leader-member exchange (LMX) and gender affect employees' enactment of exit, voice, loyalty, and neglect (EVLN) strategies in response to the dissatisfying situation of injustice in the workplace. Findings showed that, when faced with a dissatisfying situation, employees in high-quality LMXs are less likely to engage in exit and neglect behaviors, but more likely to practice loyalty behaviors than their peers in low-quality LMXs. Voice behaviors, the most preferred response strategy, appear to have much more complex relationships with LMX quality than other strategic communication responses. No gender difference was detected. Furthermore, gender did not moderate the way that the quality of LMX influences the use of EVLN strategies.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据