3.8 Article

Factors to improve job performance and school effectiveness

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EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/IJEM-07-2019-0237

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Job satisfaction; Teacher self-efficacy; Engagement; Teacher's citizenship behaviour; Task performance; Orientation toward results; PLS-PM

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Purpose Identify some of the most relevant factors that trigger a private school's workforce to foster a sustainable competitive advantage by reinforcing the intrinsic job satisfaction and the levels of teacher self-efficacy, engagement and job performance. Design/methodology/approach Surveys were applied to private school teachers to assess their perception concerning the studied variables, data were tested at a confirmatory level using the partial least squares path modelling (PLS-PM). Findings Teachers with a high sense of self-efficacy and possessing elevated intrinsic satisfaction tend to be highly productive and results-oriented. Intrinsic job satisfaction is a key factor that influences more than extrinsic job satisfaction in the previously mentioned relationship. Originality/value Open up an alternative explanation, based on the evidence of this study, to the theory of social exchange, since the factor that most influences teacher's citizenship behaviours is not extrinsic but intrinsic satisfaction. That is, it is not what the employee receives from the institution, but what the employee does or gives to the institution the source of satisfaction that will encourage greater job performance.

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