期刊
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT
卷 52, 期 -, 页码 -出版社
ELSEVIER SCI LTD
DOI: 10.1016/j.ijinfomgt.2020.102067
关键词
Information avoidance behavior; Social network sites; Information irrelevance; Overload; Time pressure
资金
- MOE (Ministry of Education of China) Liberal Arts and Social Sciences Foundation [19YJC630048]
- National Natural Science Foundation of China [71701034, 71831002, 71774019]
- Program Innovative Research Team in University of Ministry of Education of China [IRT_17R13]
Drawing on the stressor-strain-outcome framework, this study investigates how information irrelevance and overload induce social network fatigue, and the relationship of these variables to users' information avoidance behavior. It also examines the conditions under which social network fatigue is more likely to be translated into information avoidance behavior. The analysis of data collected from 341 users of WeChat Moments suggests that information irrelevance directly leads to information avoidance behavior, and social media fatigue as a mediator partially mediates the impact of information overload on information avoidance behavior and fully mediates the impact of social overload on information avoidance behavior. Furthermore, time pressure strengthens the effect of social network fatigue on information avoidance behavior. This study fulfills the identified need for an in-depth investigation of actual discontinuous behavior in social network services (SNSs) by investigating information avoidance behavior and its antecedents. The findings provide SNSs providers with guidelines on how to manage users' behavior so that they remain active users of the SNSs.
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