期刊
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
卷 192, 期 -, 页码 144-156出版社
ELSEVIER
DOI: 10.1016/j.ijpe.2016.11.004
关键词
Servitization; Strategy map; Manufacturing; Business model; Product-service systems
资金
- Finnish Funding Agency for Technology and Innovation (Tekes)
- FIMECC
By representing the servitization of three leading corporations via a strategy map, this multiple-case study discusses how the strategic logic of servitization can be explained by linking the key practices adopted by manufacturers to support critical processes while shifting their focus to project-based customer solutions. The results draw on data collected from solution providers operating in the metal and machinery industries headquartered in Finland. By examining the strategic actions, tools, and processes behind the implementation of servitization, this study extends recent debates on the service-based business models of manufacturing companies. For servitization theory, this study develops a strategy map for a solution provider. For manufacturing firms, this study provides a framework and a tool for benchmarking, developing and implementing a strategy while mitigating the processes of long-term value creation and appropriation.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据