3.8 Article

Analyzing barriers and strategies for implementing Lean Six Sigma in the context of Indian SMEs

期刊

BENCHMARKING-AN INTERNATIONAL JOURNAL
卷 27, 期 8, 页码 2365-2399

出版社

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/BIJ-11-2019-0484

关键词

Lean Six Sigma; Indian SMEs; Barriers; Strategies; Fuzzy TOPSIS

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Purpose The purpose of this study is to investigate the barriers for implementing Lean Six Sigma (LSS) in small and medium-sized enterprises (SMEs) and present a framework that provides prioritized strategies to overcome the barriers. Design/methodology/approach The barriers and strategies are identified via a comprehensive literature review and validated by industry experts. The study uses the fuzzy Technique for Order of Preference by Similarity to Ideal Solution (fuzzy TOPSIS) to analyze the barriers and strategies for determining the prioritized list of strategies. Findings The findings reveal that there are sixteen barriers to LSS implementation in Indian SMEs. To overcome these barriers, this study reveals twelve strategies. The analysis shows that effective management is the most crucial strategy to overcome the barriers for implementing LSS in Indian SMEs. Research limitations/implications This research guides SMEs practitioners to efficiently and effectively implement LSS, which, in turn, can enhance the performance of SMEs. Originality/value This study contributes to the literature by integrating the strategies with the barriers for implementing LSS in Indian SMEs. Besides, this study provides the prioritized list of strategies to overcome the barriers for implementing LSS in Indian SMEs.

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