期刊
JOURNAL OF HOSPITALITY & TOURISM RESEARCH
卷 44, 期 7, 页码 1072-1079出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/1096348020940783
关键词
health care; hospitality; careers; leader; hotels; manager
Hospitality Bridging Healthcare or H2H services can create a satisfying experience for the patient/guest, which can lead to long-lasting loyalty. Hospitality and health care services will play a critical role for success in the entirety of the process. University graduates of hotel and hospitality schools that focus on this intersection of H2H will be rewarded with challenging and lucrative careers. The path forward includes developing a core curriculum and courses for this promising new H2H career track. It will be an intersection of business management, health care administration, and hotel/hospitality business management theory and practice with an appropriate industry internship with hands-on learning in the hospitals, health care, and medical centers.
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