期刊
INFORMATION & MANAGEMENT
卷 54, 期 6, 页码 687-702出版社
ELSEVIER SCIENCE BV
DOI: 10.1016/j.im.2017.02.009
关键词
Tourism information quality; Destination image; Information quality framework; Heuristic-systematic model; Social media; Sina Weibo
资金
- Ministry of Education of the Republic of Korea
- National Research Foundation of Korea [NRF-2016S1A3A2925146]
This study investigates the role of content and noncontent cues of tourism information quality in forming users' destination linage in social media. Empirical analysis based on data collected from Sina Weibo users suggests that several content cues and web page design as a noncontent cue are positively related with cognitive and affective images, which lead to a conative image. This study contributes to the body of knowledge on the role of tourism information quality in social media by providing empirical evidence on destination image formation. It also helps tourism managers build their marketing strategies to attract more tourists through social media. (C) 2017 Elsevier B.V. All rights reserved.
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