期刊
JOURNAL OF TRAVEL RESEARCH
卷 60, 期 5, 页码 1104-1122出版社
SAGE PUBLICATIONS INC
DOI: 10.1177/0047287520918008
关键词
discount presentation; cultural acknowledgment; purchase intention; destination attitude; Chinese outbound tourists
This study found that Chinese tourists are more likely to purchase gifts with an 88 discount, and have a more positive attitude towards retailers using Pay 88%. These effects are mainly driven by tourists' perceptions of cultural acknowledgment and positive affect.
This study examines how Chinese cultural elements influence the responses of Chinese tourists toward different price discount presentations used by destination retailers. It identifies 8 and combinations of it (e.g., 88) as Chinese cultural icons. It investigates how presenting discounts containing 88 influence the gift purchase intentions and attitudes toward gift shops and the tourism destination of Chinese outbound tourists. The results from two experiments show that Chinese tourists are more likely to purchase gifts and have positive attitudes toward gift shops and their destination when destination retailers use Pay 88% than when they use the economically equivalent Get 12% off as a price discount. These effects are sequentially driven by consumers' perceptions of cultural acknowledgment and their positive affect. Moreover, the effects only hold when the country of origin of the retailer is Western; it disappears when it is Chinese.
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