期刊
INTERNATIONAL JOURNAL OF SOCIAL PSYCHIATRY
卷 67, 期 1, 页码 64-72出版社
SAGE PUBLICATIONS LTD
DOI: 10.1177/0020764020940741
关键词
COVID-19; opinion mining; Twitter; lockdown; e-commerce; human behaviour
类别
资金
- University Grants Commission (UGC), New Delhi, India [F.15-9(JUNE 2015)/2015(NET)]
This article analyzed the mindset of Indian people during lockdown periods through their tweets on Twitter and also examined their opinions on e-commerce during the pandemic. The results showed a shift from positive attitudes in lockdown 2.0 to negative attitudes in lockdown 3.0. This analysis can provide valuable insights for health specialists, authorities, and e-commerce stakeholders to understand and respond to changing public attitudes effectively.
Background: Novel corona virus (2019-nCoV) has spread in the world since its first human infection in December 2019. India has also witnessed a rising number of infections since March 2020. The Indian government imposed lockdowns in the nation to control the movement of its citizens thereby confining the spread of the virus. Tweeters resorted to usage of social media platform to express their mind. Aim: Through this article, an attempt has been made to understand the mind-set of Indian people using Python and R statistical software, during the recent lockdown 2.0 (15 April 2020 to 3 May 2020) and lockdown 3.0 (4 May 2020 to 17 May 2020) through their tweets on the social media platform Twitter. Also, opinion on e-commerce during this pandemic has been analysed. Method: Analysis has been performed using Python and R statistical software. Also, recent articles related to COVID-19 have been considered and reviewed. Result: Although the country had a positive approach in lockdown 2.0 with only few instances of sadness, disgust and others, the majority of the people had a negative approach in lockdown 3.0. Conclusion: This analysis can help the health specialists to understand people's mind-set, the authorities to take further corresponding measures in washing out the virus and the e-commerce stakeholders to adapt to the changing attitudes by adjusting demand and supply plans accordingly.
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