4.7 Article

Role of customers in circular business models

期刊

JOURNAL OF BUSINESS RESEARCH
卷 127, 期 -, 页码 35-44

出版社

ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2020.12.053

关键词

Circular business model; Customers' behaviour; Customers' attitude; Circular economy; Business model innovation; Ethical purchase intention; Retail

类别

向作者/读者索取更多资源

This study addresses the lack of research on the role of customers in enabling circular business models by identifying critical factors that impact customers' ethical purchase intentions. It proposes a theoretical model based on macro-theories of human behavior that can comprehensively consider the factors and variables determining customers' ethical purchase intentions towards the circular business model. The paper contributes to the literature on circular business models in the retail sector through exploring the issue from the customers' perspective.
The retailing sector is evolving, not only as a result of technological advances, but also because of concerns about climate change and new demands from governments and customers for ethical and sustainable products. Customers' purchase intentions are crucial for the successful implementation of circular business models. However, few studies focus on the role of customers in enabling circular business models. This study fills this research gap by identifying the critical factors that impact customers' ethical purchase intentions for circular business models in the retail sector. Based on macro-theories of human behaviour, this study proposes a theoretical model that can holistically consider the critical factors and variables that determine customers' ethical purchase intentions towards the circular business model. The paper contributes to the body of literature on circular business models in the retail sector by exploring the issue from the customers' perspective.

作者

我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。

评论

主要评分

4.7
评分不足

次要评分

新颖性
-
重要性
-
科学严谨性
-
评价这篇论文

推荐

暂无数据
暂无数据