Knowledge co-creation: The role of tourism consultants

Within the field of development aid, there is evidence of a shift in the knowledge exchange process where consultants are transitioning from unidirectional knowledge transfer approaches to more interactive methods based on co-creation. However, there is limited discussion in the tourism literature about the nature of this shift and how it is impacting on tourism for development in practice. This paper reports on a qualitative study with 17 tourism consultants that sought to understand their roles and approaches towards the creation, development and exchange of knowledge with communities in developing countries. It was found that most consultants still adopt the role of expert disseminator of knowledge; evidence of co-creation approaches in consultancy practices was far less common. (C) 2021 Elsevier Ltd. All rights reserved.

Automated summary

There is evidence of consultants in the field of development aid transitioning from unidirectional knowledge transfer approaches to more interactive methods based on co-creation. However, there is limited discussion in the tourism literature about this shift and its impact on tourism for development in practice. Most consultants still act as expert disseminators of knowledge, with co-creation approaches being less common in consultancy practices.