期刊
CURRENT PSYCHOLOGY
卷 40, 期 7, 页码 3401-3408出版社
SPRINGER
DOI: 10.1007/s12144-019-00248-3
关键词
Positive feedback; Manager communication; Feedback; Task performance; Feedback environment
The study found that managerial positive feedback predicts task performance, while feedback-seeking culture does not. Additionally, the relationship between positive feedback and task performance is partially moderated by feedback-seeking culture.
Research exploring feedback in the form of workplace performance appraisals or in educational contexts, is common. However, there is a dearth of research to inform evidence-based practice in every-day positive feedback. In the current study, 289 employed adults reported on their managers' positive feedback, the feedback-seeking culture, and rated their own task performance. Findings suggest that managerial positive feedback, but not feedback-seeking culture, meaningfully predicts task performance. Furthermore, the relationship between positive feedback and task performance is partially moderated by the feedback-seeking culture. The current study further contextualises our understanding of workplace positive feedback and draws recommendations for managerial practice surrounding congruency between culture and practice.
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