期刊
BMJ OPEN QUALITY
卷 10, 期 -, 页码 -出版社
BMJ PUBLISHING GROUP
DOI: 10.1136/bmjoq-2021-001409
关键词
quality improvement; obstetrics and gynaecology; PDSA
资金
- All India Institute of Medical Sciences, New Delhi
By establishing a quality improvement team, implementing a new policy, and carrying out multiple PDSA cycles, the proportion of women accompanied by birth companions was successfully increased from 0% to 66.6%, reaching and sustaining the goal. Simple interventions and team collaboration were key factors in achieving success.
Background Birth companion is a key component for providing respectful maternity care and has been recommended by WHO and Government of India. It is a low-cost beneficial intervention that is vital in improving quality of care during labour and delivery. Local problem Despite the available evidence on benefits of birth companion, there was no policy on allowing birth companion at our hospital in the past. Methods and interventions We aimed to establish the practice of allowing birth companions in all eligible women in labour ward from existing 0% to 50% in 6 weeks' duration. This study was conducted in the Department of Obstetrics and Gynaecology, All India Institute of Medical Sciences, New Delhi. A quality improvement (QI) team was formed, and after obtaining the baseline data, problems were analysed using fish bone chart. A new policy of allowing birth companion was made and efforts made to sensitise and train the doctors and nurses posted in labour ward. Changed ideas were executed in multiple plan-do-study-act (PDSA) cycles. Simple interventions such as dress code for birth companions, curtains for ensuring privacy, display of posters and frequent reminders on WhatsApp groups were planned. Results The median value of women accompanied by birth companion marginally increased to 25% after the first PDSA cycle. Implementation of further changed ideas led to increase in median, which reached 66.6%. Thereafter, there was a decline, but by the end of 6 months, it was possible to attain the goal and sustain it. Conclusions Simple steps of QI methodology can be used to address the prevalent problems in our healthcare. Implementation of any new practice comes with major challenges, but we could achieve our goal because of a motivated team working together on multiple changed ideas applied sequentially in PDSA cycles.
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