Current and future state of quality metrics and performance indicators in comprehensive medication management for ambulatory care pharmacy practice

The American College of Clinical Pharmacy (ACCP) 2011 publication Tenets for Developing Quality Measures for Ambulatory Clinical Pharmacy Services describes comprehensive, accountable, feasible, scientifically sound, and usable quality metrics for ambulatory care (AC) practice. ACCP endorsed the definition of comprehensive medication management (CMM) in 2014 and has since advocated consistent implementation of CMM in patient-centered, team-based care. Given the decade of changes and advances in AC practice since the 2011 publication, the 2020 ACCP Publications Committee has developed the present white paper to update quality metrics and provide performance indicators with proposed guidance for CMM in AC practice.

Automated summary

ACCP's 2011 publication outlined quality metrics for ambulatory clinical pharmacy services, with a focus on comprehensive medication management. In 2020, the ACCP Publications Committee developed a white paper updating these metrics and providing guidance on CMM in ambulatory care practice, reflecting the changes and advances in the field over the past decade.