期刊
IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT
卷 -, 期 -, 页码 -出版社
IEEE-INST ELECTRICAL ELECTRONICS ENGINEERS INC
DOI: 10.1109/TEM.2021.3116068
关键词
COVID-19; Resilience; Pandemics; Industries; Companies; Interviews; Drugs; Capability; case study; COVID-19; digitalization; disruption; resilience; supply chain (SC)
资金
- Universiti Kebangsaan Malaysia [PP-GSB-2021]
This article examines firms' supply chain resilience capabilities in responding to the disruptions caused by the COVID-19 pandemic, using cases from the pharmaceutical and mineral water industries. It proposes a double-helix framework and capabilities concept for mitigating COVID-19 disruptions. The study reveals a gap between perceived importance and actual deployment of SC resilience capabilities, providing practical approaches for future pandemic disruptions.
This article aims to explore the supply chain (SC) resilience capabilities of firms, focusing on their ability to respond to the COVID-19 pandemic disruption. Based on two cases each in the pharmaceutical and mineral water industries, this article identifies various strategies managers mobilized to tackle SC disruptions during the COVID-19 pandemic. This article contributes to theory through a proposed double-helix framework showing the dimension of disruptions and the capabilities concept to mitigate COVID-19. In addition, an in-depth investigation of the perceived importance versus actual SC resilience capabilities deployed is discussed and validated with practitioners. The findings of this article also address a critical gap in the SC operations management literature and provide a practical approach for managers to better manage future pandemic disruptions.
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