4.7 Article

Healthcare in the hand: Patients' use of handheld technology in video consultations with their general practitioner

期刊

DIGITAL HEALTH
卷 8, 期 -, 页码 -

出版社

SAGE PUBLICATIONS LTD
DOI: 10.1177/20552076221104669

关键词

Video consultations; technology; telemedicine; general practice; multimodal social semiotics; mobility; communication; healthcare delivery

向作者/读者索取更多资源

This study analyzes how patients' use of handheld technology in video consultations with their general practitioner affects communication and the possibilities for delivering quality healthcare. The findings demonstrate that the patients' use of technology plays a significant role in the interaction between general practitioners and patients, and thus is an important factor to consider when using handheld video consultation technology.
Objective To analyse how the patient's use of handheld technology in video consultations with their general practitioner affects communication and the possibilities for the delivery of quality healthcare. Focusing on the visually communicated aspects of the video consultation, we present three episodes from our recordings of eight video consultations between Danish general practitioners and patients. Methods Using a multimodal social semiotic framework to conduct a micro-level analysis, we present episodes from our data in which the hardware's affordance of mobility gave rise to salient events in the interactions of patients who used handheld devices to carry out their video consultations. Results Patients' use of technology plays a significant role in the interactions between general practitioner and patient and is thus an important factor to consider in how practice is shaped when using handheld video consultation technology. Conclusions Our findings demonstrate that the mobility of handheld devices (smartphone, tablet) can be used to augment sensing and embodiment and enhance the delivery of healthcare in video consultations. However, mobility may also disrupt the interaction. As a result, possibilities for the delivery of quality healthcare lie quite literally in the patients' hands.

作者

我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。

评论

主要评分

4.7
评分不足

次要评分

新颖性
-
重要性
-
科学严谨性
-
评价这篇论文

推荐

暂无数据
暂无数据