期刊
出版社
IOS PRESS
DOI: 10.3233/SHTI230148
关键词
Medical Appointment Scheduling; Medical Appointment Management; Medical Data Management; Chatbot; Medical Questionnaire; Conversational Agent
This paper presents ClinApp, an intelligent system that schedules and manages medical appointments, as well as collects medical data directly from patients, aiming to improve the efficiency and accuracy of appointment scheduling.
Appointment Scheduling (AS), typically serves as the basis for the majority of non-urgent healthcare services and is a fundamental healthcare-related procedure which, if done correctly and effectively, can lead to significant benefits for the healthcare facility. The main objective of this work is to present ClinApp, an intelligent system able to schedule and manage medical appointments and collect medical data directly from patients.
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