期刊
COMPUTERS IN HUMAN BEHAVIOR
卷 150, 期 -, 页码 -出版社
PERGAMON-ELSEVIER SCIENCE LTD
DOI: 10.1016/j.chb.2023.107987
关键词
Artificial intelligence; Creative self-efficacy; STARA awareness; Organizational AI readiness; Innovation behavior
The study investigates the double-edged sword effect of AI-assistant intelligence on employees' innovation behavior, and reveals that the organizational AI readiness plays a crucial role in shaping this effect.
With artificial intelligence (AI) replacing humans at work, creative work is becoming increasingly important for humans. Although AI may improve employees' innovation behavior, some evidence suggests a negative effect through employees' psychological well-being. To address these contradictory arguments, this study investigated the double-edged sword effect of AI-assistant intelligence on employees' innovation behavior based on the transactional model of stress. Two scenario-based experiments reveal that an AI assistant characterized as high intelligence has a positive indirect effect on employees' AI-enabled innovation behavior via creative self-efficacy, while the indirect effect is stronger when organizational AI readiness is higher than when it is lower. However, the same AI assistance has a negative indirect effect on employees' AI-enabled innovation behavior via STARA awareness when organizational AI readiness is low. These findings have pivotal implications for both management theory and practice.
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