3.8 Article

An empirical study of sentiment analysis utilizing machine learning and deep learning algorithms

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SPRINGERNATURE
DOI: 10.1007/s42001-023-00236-5

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Sentiment analysis; Machine learning; Deep learning; Text mining

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Text classification and sentiment analysis are among the most studied topics in text mining research. Social media platforms have become central opinion-sharing mediums, and sentiment analysis of user reviews and feedback is crucial for products or services.
Among text-mining studies, one of the most studied topics is the text classification task applied in various domains, including medicine, social media, and academia. As a sub-problem in text classification, sentiment analysis has been widely investigated to classify often opinion-based textual elements. Specifically, user reviews and experiential feedback for products or services have been employed as fundamental data sources for sentiment analysis efforts. As a result of rapidly emerging technological advancements, social media platforms such as Twitter, Facebook, and Reddit, have become central opinion-sharing mediums since the early 2000s. In this sense, we build various machine-learning models to solve the sentiment analysis problem on the Reddit comments dataset in this work. The experimental models we constructed achieve F1 scores within intervals of 73-76%. Consequently, we present comparative performance scores obtained by traditional machine learning and deep learning models and discuss the results.

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