The COVID-19 pandemic and operational challenges, impacts, and lessons learned: a multi-methods study of US prison systems

BackgroundThe purpose of this study was to examine how the COVID-19 pandemic changed U.S. prison operations and influenced the daily work of prison staff.MethodsIn collaboration with the National Institute of Corrections, we administered a survey to 31 state correctional agencies in April 2021 and conducted five focus groups with 62 correctional staff.ResultsUsing a framework of bounded rationality, we find that daily operations were strained, particularly in the areas of staffing, implementing public health policy efforts, and sustaining correctional programming. While prison systems and staff were under-prepared to respond to the pandemic, they attempted to address complex problems with the limited resources they had.ConclusionsResults underscore a need in corrections for prioritizing further developments and reviews of collaborative policies and practices for managing crisis situations. Seeking avenues for leveraging technological innovations to improve operations and facilitate enhanced communication are especially warranted. Finally, meaningful reductions in the prison population, changes in physical infrastructure, and expansions of hiring and retention initiatives are critical for positioning prisons to manage future emergencies.

Automated summary

This study examined how the COVID-19 pandemic affected U.S. prisons and the daily work of prison staff. The findings show that prison operations, particularly in staffing, implementing public health policies, and sustaining correctional programs, were strained. Despite being unprepared, prison systems and staff made efforts to address complex problems with limited resources. The results highlight the need for further development and review of collaborative policies and practices in corrections, leveraging technological innovations to improve operations and communication, and making critical changes in prison management for future emergencies.