Health and toxicity in content moderation: the discursive work of justification

Article Communication

Admins, mods, and benevolent dictators for life: The implicit feudalism of online communities

Nathan Schneider

Summary: The article argues that there is an implicit feudalism on dominant online platforms for community management, where user-administrators compete with each other under rules set by platform companies. This feudalistic pattern emerged from technical conditions dating to early online networks, but it is not a necessary condition as there are alternative management mechanisms with more democratic features.

NEW MEDIA & SOCIETY (2022)

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Article Communication

Metaphors in moderation

Joseph Seering et al.

Summary: Volunteer content moderators play crucial roles in the social media ecosystem, but their nuanced role conceptualization needs further exploration. The study found that the metaphors used by moderators can reveal their values and decision-making processes.

NEW MEDIA & SOCIETY (2022)

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Article Social Sciences, Interdisciplinary

The fabrics of machine moderation: Studying the technical, normative, and organizational structure of Perspective API

Bernhard Rieder et al.

Summary: The complexity of online content moderation is increasing, with automated tools becoming more prevalent. This article examines Google's Perspective API system and emphasizes the importance of proactive engagement in the design of technologies and the institutions they are embedded in.

BIG DATA & SOCIETY (2021)

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Article Communication