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Review
Business
Guglielmo Giuggioli et al.
Summary: This study systematically explores the impact of artificial intelligence on entrepreneurship, categorizing its influence into four aspects: opportunity, decision-making, performance, and education and research. The research offers a model for interpreting the impact of AI on entrepreneurship and provides a systematic synthesis of disconnected studies.
INTERNATIONAL JOURNAL OF ENTREPRENEURIAL BEHAVIOR & RESEARCH
(2023)
Article
Psychology, Multidisciplinary
Jianchun Zhao et al.
Summary: This study examines the relationships between strategic performance, e-commerce marketing capabilities (ECMCs), the Internet of Things (IoT), and customer engagement. The results show that ECMCs are directly associated with strategic performance, and customer engagement mediates this relationship. Furthermore, the IoT moderates the association between ECMCs and strategic performance.
FRONTIERS IN PSYCHOLOGY
(2023)
Article
Social Issues
Sajjad Nazir et al.
Summary: Digital technologies have had a significant impact on business practices and consumer behavior. This study examines the influence of artificial intelligence technology, consumer engagement on social media, conversion rate optimization, and satisfying consumer experience on consumer repurchase intentions in the hospitality industry. The findings show that artificial intelligence technology positively affects consumer engagement and conversion rate optimization. Similarly, consumer engagement and conversion rate positively influence satisfying consumer experience, leading to increased repurchase intentions. Consumer habit also plays a role in moderating the relationship between satisfying consumer experience and repurchase intention. This study provides insights into using artificial intelligence and social media to enhance consumer satisfaction and repurchase behavior, as well as suggestions for service business strategies.
TECHNOLOGY IN SOCIETY
(2023)
Article
Economics
Viktoriia Semenova et al.
Article
Hospitality, Leisure, Sport & Tourism
Hafizullah Dar et al.
Summary: This study identifies the applications of smart healthcare systems in medical tourism and explores the benefits of network integration in promoting the development of medical tourism.
TOURISM PLANNING & DEVELOPMENT
(2023)
Article
Management
Rashed Al Karim et al.
Summary: This study explores the impact of blockchain mobile payment services on customer loyalty intention in the hospitality industry in Bangladesh. The mediating role of service quality, privacy and security, and customer satisfaction was examined. Data was collected via a survey and analyzed using Smart PLS software. The results suggest that privacy and security, as well as customer satisfaction, mediate the relationship between blockchain-based mobile payment services and loyalty intention, while service quality does not. The findings contribute to the blockchain literature in the hospitality industry and emphasize the importance of employing appropriate blockchain mobile payment services for enhanced customer service and loyalty.
ADMINISTRATIVE SCIENCES
(2023)
Article
Business
Mohammadjavad Shabankareh et al.
Summary: This study investigates the impact of government supports on the development of health tourism, considering the mediating role of internal and external infrastructures. The results show that government supports positively affect the development of health tourism, and internal and external infrastructures mediate the relationship between government supports and health tourism development. This study emphasizes the important role of governments in the development of health tourism.
INTERNATIONAL JOURNAL OF EMERGING MARKETS
(2023)
Article
Psychology, Multidisciplinary
Ying Liu
Summary: This study investigates the impact of digital marketing capabilities (DMCs) and blockchain technology on customer-linking capabilities (CLCs), market-sensing capabilities (MSCs), consumer-brand engagement (CBE), and firm performance in China. The results show that DMCs have a significant influence on blockchain technology and firm performance, while MSCs and CLCs play a significant mediating role between DMCs and firm performance.
FRONTIERS IN PSYCHOLOGY
(2022)
Article
Business
Neil A. Morgan et al.
Summary: Marketing accountability and performance assessment have been important topics in marketing literature and practice. The development of digital channels, data explosion, and customer experience as a firm priority have increased the importance of understanding how marketing outcomes are achieved. This paper argues that further progress in this area requires a deep understanding of the marketing performance assessment process. The paper reviews past research, develops a new conceptual model, and suggests new perspectives for future research.
INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING
(2022)
Article
Hospitality, Leisure, Sport & Tourism
Kuo-Wei Su et al.
Summary: This study aims to incorporate innovative technology (blockchain) into the design of an online travel agency (B-OTA) and validates the prototype system design and improvements through expert interviews and usability testing.
JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY
(2022)
Article
Psychology, Multidisciplinary
Meiju Wu et al.
Summary: Impacted by COVID-19, tourism enterprises are adopting new strategic management to cope with changes in tourists' consumer perception. This study investigates the intermediate role of coopetition, including resource similarity, market commonality, and willingness to cooperate, in the marketing and performance relationships. Data from 360 observers were collected via questionnaire distribution to theme park managers in China, and structural equation modeling was used to verify the intermediate effect of coopetition on marketing performance in tourism enterprises. Results indicate that coopetition plays an intermediate role in the relationship between tourism marketing and performance, with a more significant impact on non-financial performance.
FRONTIERS IN PSYCHOLOGY
(2022)
Article
Social Issues
Mona Chang et al.
TECHNOLOGY IN SOCIETY
(2022)
Article
Social Issues
Taghreed Abu Salim et al.
Summary: Blockchain, as a disruptive technology, promises to revolutionize trusted transactions by reducing costs, time, friction, and fraud, and ensuring trust and identity management in business dealings. The study found that the perceived cost does not mediate but moderates the relationship between organizational readiness and the intention to adopt blockchain technology, with the highest performance impact on the intention to adopt blockchain.
TECHNOLOGY IN SOCIETY
(2022)
Article
Hospitality, Leisure, Sport & Tourism
Myung Ja Kim et al.
Summary: This study investigates the factors that contribute to people's participation in active transport in tourism-related contexts. It specifically examines the relationships between pro-social behavior, air quality, climate change mitigation, and health. The results suggest that pro-social behavior has a significant impact on perceived air quality and active transport has a positive effect on health, particularly in terms of climate change mitigation. Moreover, the effects between pro-social behavior and air quality as well as pro-social behavior and climate change mitigation are stronger for those engaged in active transport for tourism compared to leisure activities.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT
(2022)
Article
Hans Rawhouser et al.
Journal of Business Venturing Insights
(2022)
Review
Business
Bozidar Vlacic et al.
Summary: This review explores the research on Intelligent Systems/Artificial Intelligence in marketing, highlighting AI's ability to mimic human behavior and its trajectory in the field. Through Multiple Correspondence Analysis, it identifies various research avenues related to AI adoption, data protection, institutional support, labor market revolution, and marketers' competencies.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Business
Dominic Chalmers et al.
Summary: The study identifies three interlinked enablers of new venture ideas in the blockchain technology field: blockchain, ideology, and market volatility. It also proposes a novel category of actor-dependent enabler to capture interaction with the unique properties of digital technologies. Entrepreneurs shape practices and engage in field work to unlock the potential of external enablers.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Environmental Studies
Babak Taheri et al.
Summary: Research shows that word of mouth is the most important acquisition channel for medical tourism patients, but there is limited understanding of the reasons behind patient referrals. By integrating a novel perspective on value creation and two studies, the role of service delivery on word of mouth is emphasized.
TOURISM MANAGEMENT
(2021)
Article
Business
Mahak Sharma et al.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
(2020)
Article
Business
Carlos Alberto Alves et al.
REVISTA BRASILEIRA DE MARKETING
(2020)
Proceedings Paper
Computer Science, Interdisciplinary Applications
Bruno Veloso et al.
10TH INT CONF ON EMERGING UBIQUITOUS SYST AND PERVAS NETWORKS (EUSPN-2019) / THE 9TH INT CONF ON CURRENT AND FUTURE TRENDS OF INFORMAT AND COMMUN TECHNOLOGIES IN HEALTHCARE (ICTH-2019) / AFFILIATED WORKOPS
(2019)
Article
Hospitality, Leisure, Sport & Tourism
Sohyeon Kim et al.
TOURISM MANAGEMENT PERSPECTIVES
(2019)
Article
Business
Afzalur Rashid
FUTURE BUSINESS JOURNAL
(2018)
Article
Environmental Studies
Khalil Momeni et al.
TOURISM MANAGEMENT
(2018)
Article
Hospitality, Leisure, Sport & Tourism
Abdul Alem Mohammed et al.
INFORMATION TECHNOLOGY & TOURISM
(2017)
Article
Business, Finance
Christian Nitzl
JOURNAL OF ACCOUNTING LITERATURE
(2016)
Article
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Jorg Henseler et al.
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE
(2015)
Article
Management
M Zollo et al.
ORGANIZATION SCIENCE
(2002)