The marketing of season tickets in the English Football League during a cost-of-living crisis: the importance of financial sustainability and the role of economic, social and cultural capital

Article Management

What influences season ticket holders' satisfaction and renewal intention? the role of season ticket service quality

Doyeon Won et al.

Summary: This study investigated the influence of service quality factors on season ticket holders' satisfaction and intention to renew. The findings revealed the unique contribution of season ticket-specific service quality on satisfaction and renewal intention. Additionally, team identification and gameday service quality were also found to have an impact on satisfaction and renewal intention.

MANAGING SPORT AND LEISURE (2022)

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Article Hospitality, Leisure, Sport & Tourism

The natural life cycle of sports fans

Ilan Tamir

Summary: This study proposes a comprehensive life cycle model of sports fanhood based on interviews with soccer fans of different ages, identifying fluctuations and changes in fanhood throughout fans' lives. The dynamic nature of fanhood is not confined to a specific time period but encompasses processes that recur and are passed down from one generation to the next.

SPORT IN SOCIETY (2022)

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Article Political Science

Covid-19 and Football: Crisis Creates Opportunity

Kieran Maguire

Summary: This article examines the financial performance and position of English professional football before Covid-19, the impact of the pandemic on the industry, revenue streams, club dependency, key costs, potential reductions, business models, and funding sources.

POLITICAL QUARTERLY (2021)

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Article Hospitality, Leisure, Sport & Tourism