Is this all just a language-related misunderstanding?

This commentary delves into Obenauer and Kalsher's focal article (2023) to explore possible links between the observed effects and the notion of language-related misunderstanding. Language-related misunderstanding is defined as unintentional error in comprehension by receivers due to the form of language employed by senders in communicating a message (Fiset et al., in press). The primary objective of this commentary is to realign the discussion by highlighting the significance of language-related misunderstanding and the shared responsibility that both employees and organizations share in addressing such misunderstandings, particularly in hazardous work environments. The findings underscore the importance of redundancy in workplace communication to overcome information barriers, utilizing various forms of safety communication, and ensuring consistent messaging across diverse media channels. This is especially critical in workplaces marked by growing cultural and linguistic diversity, highlighting the essential role of effective communication practices, particularly in the context of workplace safety.

Automated summary

This commentary explores the possible links between the observed effects and language-related misunderstanding, defined as unintentional errors in comprehension due to language form used by senders. It highlights the importance of addressing such misunderstandings in hazardous work environments and emphasizes the shared responsibility of employees and organizations. The findings underscore the need for redundancy in workplace communication to overcome information barriers and ensure consistent messaging across diverse media channels, especially in culturally and linguistically diverse workplaces.