期刊
PRODUCTION PLANNING & CONTROL
卷 27, 期 6, 页码 514-528出版社
TAYLOR & FRANCIS LTD
DOI: 10.1080/09537287.2016.1147096
关键词
Smart city; big data; operations model; online to offline (O2O); digital economy; transformation
资金
- Research Councils UK [EP/K039857/1]
- EPSRC [EP/K039857/1] Funding Source: UKRI
- Engineering and Physical Sciences Research Council [EP/K039857/1] Funding Source: researchfish
The notion of smart cities is growing in prominence in the digital economy. The integration of urban infrastructures with information and communication technologies enables the development of new operations models. Digitised infrastructures offer opportunities for public and private organisations to design and deliver more customer-centric products or services, particularly for those that require geographical proximity with consumers in the online to offline (O2O) context. A framework is developed and used to analyse three case examples. These cases illustrate the emergence of new operations models and, demonstrate how smart cities are redefining the characteristics of operations models around their scalability, analytical output and connectivity. We also explore the feasibility, vulnerability and acceptability of each new operation. This paper contributes to our understanding of how smart cities can potentially transform operational models, and sets out a research agenda for operations management in smart cities in the digital economy.
作者
我是这篇论文的作者
点击您的名字以认领此论文并将其添加到您的个人资料中。
推荐
暂无数据