4.7 Article

Business process optimization for trauma planning

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JOURNAL OF BUSINESS RESEARCH
卷 164, 期 -, 页码 -

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ELSEVIER SCIENCE INC
DOI: 10.1016/j.jbusres.2023.113959

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Process optimization; Business Process Model and Notation (BPMN); Trauma planning; Business process re-engineering; To-Be model; As-Is model

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Managers play a critical role in decision-making by considering their organization's needs, goals, and objectives. It is important for them to have prior knowledge to correctly apply written material produced before or after the issue it addresses. Our study demonstrates that fundamental business process analysis and reengineering can improve decision-making processes by assessing and redesigning procedures. By using this approach, managers can ensure their organization's objectives are met while enhancing efficiency and productivity.
Managers play a critical role in considering their organization's needs, goals, and objectives when making decisions. However, most written material is produced before or after the issue it addresses, requiring managers to have prior knowledge to apply it correctly. We contend that fundamental business process analysis and straightforward reengineering can be used to the procedures outlined in the documentation to improve decision-making processes. This approach is illustrated through a study focusing on trauma planning. Process models were created from the trauma planning documentation to assess the effectiveness of the time process. Procedures were then redesigned, increasing efficiency while maintaining the time for partial activities. By using this approach, managers can ensure that their organization's objectives are met while improving efficiency and productivity. Our study emphasizes the importance of considering the effectiveness of existing procedures and reengineering them where necessary.

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