Revenue models for digital services in the railway industry: A framework for choosing the right revenue model

Article Business

Revenue Models for Digital Servitization: A Value Capture Framework for Designing, Developing, and Scaling Digital Services

Lina Linde et al.

Summary: This article presents a framework for designing new revenue models for digital services based on multiple case studies. It highlights the importance of close collaboration with key customers during the early stages.

IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT (2023)

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Article Business

Business models for digital sustainability: Framework, microfoundations of value capture, and empirical evidence from 130 smart city services

Barbara Bencsik et al.

Summary: The research on digital sustainability focuses on how digital technologies contribute to the creation of environmental and social value. To finance this value creation, a business model perspective that combines value creation and capture is needed. By analyzing 130 smart city initiatives in Switzerland, we develop a three-dimensional framework of business models for digital sustainability, which includes 12 theoretically possible business model types. This study contributes to the understanding of digitally enabled business models in the context of smart cities.

JOURNAL OF BUSINESS RESEARCH (2023)

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Article Business

Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition

Koteshwar Chirumalla et al.

Summary: Many manufacturing companies are adopting servitization as a competitive business strategy by offering product-service combinations. The shift to digitalization and Industry 4.0 provides opportunities for digital servitization. This paper identifies and compares the dynamic capabilities required for transitioning from traditional servitization to digital servitization, presenting an integrated framework and key challenges and enablers.

JOURNAL OF BUSINESS RESEARCH (2023)

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Article Business

Digital business models in cultural tourism

Salvatore Ammirato et al.

Summary: Digitalization has had a significant impact on the cultural tourism sector by providing new mobile services and catalyzing the development of new business models. This study aims to identify key characteristics of mobile apps for cultural tourism and analyze the offering of app-based services, suggesting that digital enterprises should better exploit mobile app technology.

INTERNATIONAL JOURNAL OF ENTREPRENEURIAL BEHAVIOR & RESEARCH (2022)

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Article Engineering, Industrial

Value-capture in digital servitization

Girish Kumar Agarwal et al.

Summary: This paper explores the impact of digital servitization on value capture and discusses the possibilities of different value capture strategies. Findings from an experiment-based survey and quantitative assessment show that the flexibilities introduced by digital offerings can enhance customer perceived value.

JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT (2022)

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Article Business

How Can Large Manufacturers Digitalize Their Business Models? A Framework for Orchestrating Industrial Ecosystems

David Sjodin et al.

Summary: Manufacturers need to digitalize their business models, engage with new digital partners, and help existing partners in digitization to remain competitive in the market.

CALIFORNIA MANAGEMENT REVIEW (2022)

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Article Engineering, Industrial

Becoming a smart solution provider: Reconfiguring a product manufacturer?s strategic capabilities and processes to facilitate business model innovation

Tuomas Huikkola et al.

Summary: This study analyzes how a manufacturer transforms its strategic capabilities to become a smart solution provider by utilizing dynamic capabilities. Through realigning strategic capabilities and processes, manufacturers can achieve strategic change and the convergence of products, services, and software.

TECHNOVATION (2022)

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Article Economics

The impact of app revenue model choices for app revenues: A study of apps since their initial App Store launch

Emil Numminen et al.

Summary: This study examines the revenue generation of new apps in app stores and the impact of different revenue models on gaming and productivity apps. The findings suggest that free downloads combined with in-app payments are more effective for generating revenue in gaming apps, while upfront payments or in-app payments alone generate higher revenues for productivity apps.

ECONOMIC ANALYSIS AND POLICY (2022)

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Editorial Material Business

Managing digital servitization toward smart solutions: Framing the connections between technologies, business models, and ecosystems

Marko Kohtamaki et al.

Summary: This study extends the discussion on product manufacturers' digital servitization toward smart solutions by outlining and reviewing the existing literature. The study focuses on potential configurations based on technologies, business models, and ecosystems to understand how this transition can be managed through the process of reconfiguration. The study defines smart solutions as an advanced state of product-service-software systems, and uses moving vehicles as a case in point.

INDUSTRIAL MARKETING MANAGEMENT (2022)

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Article Business

Creating value in servitization through digital service innovations

Chris Raddats et al.

Summary: This study investigates the relationship between digital service innovations (DSIs) and manufacturers in the context of servitization and the application of digital technologies. Nine DSIs with varying degrees of innovativeness were identified, and a framework for categorizing these DSIs was developed. The new typology of DSIs includes Business enabler, Service enhancement, and Digital service offering categories.

INDUSTRIAL MARKETING MANAGEMENT (2022)

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Article Business

Coping with the relational paradoxes of outcome-based services

Lauri Korkeamaki et al.

Summary: This study aims to explore relational paradoxes and coping strategies in outcome-based service relationships. An explorative case study reveals that the paradoxes are related to control, knowledge, dependency, and complexity. The study develops a coping framework and shows the salience of paradoxical tensions at different phases.

INDUSTRIAL MARKETING MANAGEMENT (2022)

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Article Business

The Impact of Online Platforms' Revenue Model on Consumers' Ethical Inferences

Yi Su et al.

Summary: The research indicates that consumers perceive online platforms with advertising-based revenue models as less ethical, affecting their willingness to disclose personal information and generate positive word of mouth. Allowing consumers to skip advertisements does not improve these negative ethical inferences, while using resources for public-service advertisements can be helpful in this regard.

JOURNAL OF BUSINESS ETHICS (2022)

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Article Management

On the road to digital servitization - The (dis)continuous interplay between business model and digital technology

Yihua Chen et al.

Summary: The study focuses on the impact of digital servitization on manufacturing companies and the key factors for successfully implementing smart solutions. It found that manufacturers need to establish an ecosystem value delivery system and obtain value through multiple value capture mechanisms.

INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT (2021)

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Article Business

Unfolding the digital servitization path from products to product-service-software systems: Practicing change through intentional narratives

Marko Kohtamaki et al.

Summary: This study examines the challenging transition process from products to product-service-software systems, focusing on how digital servitization journey unfolds as sayings and doings, and how intentional narratives guide digital servitization. The in-depth single case study reveals the emergent process during the transition of a leading solution provider from servitization to digital servitization. It highlights the role of intentional narratives in shaping digital servitization as a lengthy change process and provides detailed guidance for managers in managing the transition.

JOURNAL OF BUSINESS RESEARCH (2021)

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Article Engineering, Industrial

Service-based business models in the Swedish railway industry

Mirka Kans et al.

Summary: This article discusses new business opportunities within the Swedish railway industry and the development of business models corresponding with Industry 4.0, specifically focusing on Service Management 4.0. The study provides valuable insights into business strategy development in complex environments and the potential for maintenance-related business models to align with Service Management 4.0.

JOURNAL OF QUALITY IN MAINTENANCE ENGINEERING (2021)

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Proceedings Paper Transportation

Industry 4.0 Implementation Options in Railway Transport

Zuzana Gerhatova et al.

Summary: Digitalization and innovative technologies are essential for the transformation of the supply chain, optimizing capacity, strengthening performance, and ensuring flexibility. The modularity of intelligent logistics solutions allows for gradual transformation of the entire chain, promoting the implementation of Industry 4.0.

INTERNATIONAL SCIENTIFIC CONFERENCE HORIZONS OF RAILWAY TRANSPORT 2020 (2021)

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Article Business

'It's not like we can charge for everything': revenue models to capture value from smart services in Pacific Asia

Moritz Classen et al.

Summary: This research explores how cultural values influence smart service revenue models and identifies that indirect and freemium revenue models may align well with the cultural values in Pacific Asia, enabling value capture for Western European manufacturers.

ASIA PACIFIC BUSINESS REVIEW (2021)

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Article Business