☆ 4.6 Review

The Impact of Video Meeting Systems on Psychological User States: a State-of-the-Art Review

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES (2024)

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Understanding videoconference fatigue: a systematic review of dimensions, antecedents and theories

Benjamin (Benjy) J. Li et al.

Summary: This paper presents a systematic review of videoconference fatigue (VF), which has become a common phenomenon. The study classifies VF into four dimensions: physical, emotional, cognitive, and social. The antecedents of VF include psychological, social, technical, chronemic, and productivity factors. The authors also provide potential theoretical explanations and emphasize the importance of addressing social concerns in alleviating VF.

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Good Intentions, Bad Inventions: How Employees Judge Pervasive Technologies in the Workplace

Marios Constantinides et al.

Summary: Powerful AI combined with pervasive technologies has been introduced to enhance work productivity, but some of these technologies are considered invasive. To determine which ones are invasive, understanding how employees judge these technologies is important. We analyzed 16 productivity-tracking technologies and conducted a study in which 131 crowdworkers evaluated these scenarios. We found that the judgment of a technology depended on three aspects of increasing importance: 1) existing tool support, 2) lack of interference with work or purpose fit, and 3) no harm or infringement on individual rights. Ubicomp research currently focuses on designing better technologies through improved accuracy and integration into the background, but it may be time to also unpack AI ethics for better ubiquitous technology design.

IEEE PERVASIVE COMPUTING (2023)

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Article Environmental Sciences

Videoconference Fatigue: A Conceptual Analysis

Nicola Doering et al.

Summary: This article aims to clarify the concept of videoconference fatigue and presents a four-dimensional model to describe its causal factors. By analyzing personal factors, organizational factors, technological factors, and environmental factors, the empirical research on videoconference fatigue can be advanced.

INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH (2022)

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Virtual communication curbs creative idea generation

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Summary: The COVID-19 pandemic has accelerated the adoption of remote work, with a survey showing that 75% of US employees prefer working remotely at least one day per week. After the pandemic, it is estimated that 20% of workdays in the US will take place at home. This study examines the impact of remote work on innovation and finds that videoconferencing inhibits creative idea generation but does not affect the effectiveness of idea selection.

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Summary: The COVID-19 pandemic has led to a widespread adoption of remote work and virtual meetings, resulting in discussions of virtual meeting fatigue. Research suggests that the use of cameras during virtual meetings impacts feelings of fatigue, which in turn influences participant engagement and voice. Gender and organizational tenure may moderate this relationship, with the study offering insights for organizational best practices surrounding virtual meetings in the future.

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Encouragement of Turn-Taking by Real-Time Feedback Impacts Creative Idea Generation in Dyads

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IEEE ACCESS (2021)

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Experiencing Emotions in Video-Mediated Psychological Counselling Versus to Face-to-Face Settings

Nadine Schaarschmidt et al.

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Videoconference Fatigue? Exploring Changes in Fatigue After Videoconference Meetings During COVID-19

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Summary: The study found that videoconference fatigue is a real phenomenon that is often experienced immediately after videoconferences and is influenced by various characteristics of the meetings. Results suggest that turning off the microphone and having a higher sense of group belongingness can reduce post-videoconference fatigue. Group belongingness is identified as a consistent protective factor against videoconference fatigue.

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