期刊
ORGANIZATIONAL DYNAMICS
卷 52, 期 2, 页码 -出版社
ELSEVIER SCIENCE INC
DOI: 10.1016/j.orgdyn.2023.100977
关键词
Quality listening; Feedback; Attachment style; Psychological safety; Leader-member; Relations
This paper discusses how leaders can give motivating feedback and how team members can utilize that feedback to enhance their performance. It emphasizes the influence of attachment styles, high-quality listening, psychological safety, and effective feedback. The paper concludes with guidelines to recognize attachment style, develop listening skills, and make feedback discussions more constructive.
This paper describes how leaders (managers or supervisors) can provide more motivating feedback, and team members (employees or subordinates) can absorb and use that feedback to improve their performance. This is based on an understanding of attachment styles of leaders and team members, high-quality listening, psychological safety, and effective feedback. We begin by describing how attachment styles influence listening during feedback discussions. Next, we explore the benefits of high-quality listening-how it develops psychological safety for both leaders and team members and how they can learn to be better listeners. Furthermore, we describe how psychologically safe feedback discussions that arise from a secure attachment style and high-quality listening create stronger leader-member relations. We conclude with guidelines for recognizing ones attachment style, developing listening skills, and making feedback discussions more constructive.
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