相关参考文献
注意:仅列出部分参考文献,下载原文获取全部文献信息。Consumers and service robots: Power relationships amid COVID-19 pandemic
Ezgi Merdin-Uygur et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2023)
Innovative robotic restaurants in Korea: merging a technology acceptance model and theory of planned behaviour
Ja Young (Jacey) Choe et al.
ASIAN JOURNAL OF TECHNOLOGY INNOVATION (2022)
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry
Jinsoo Hwang et al.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2022)
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic
Jinkyung Jenny Kim et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2021)
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas
Jinsoo Hwang et al.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2021)
The Effect of COVID-19 on Airline Transportation Services: A Study on Service Robot Usage Intention
Ieva Meidute-Kavaliauskiene et al.
SUSTAINABILITY (2021)
Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Jinsoo Hwang et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Innovative marketing strategies for the successful construction of drone food delivery services: Merging TAM with TPB
Ja Young Choe et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2021)
Extending the Theory of Planned Behavior to Predict Tourism Destination Revisit Intention
Mohammad Soliman
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION (2021)
Behavioural intention of forest therapy tourism in China: based on health belief model and the theory of planned behaviour
Jing Zhao et al.
CURRENT ISSUES IN TOURISM (2021)
A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19
Jinkyung Jenny Kim et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Investigating beliefs, attitudes, and intentions regarding green restaurant patronage: An application of the extended theory of planned behavior with moderating effects of gender and age
Sun-Jung Moon
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2021)
Service robots as a tool for physical distancing in tourism
Faruk Seyitoglu et al.
CURRENT ISSUES IN TOURISM (2021)
Exploring the influence of culture on tourist experiences with robots in service delivery environment
Youngjoon Choi et al.
CURRENT ISSUES IN TOURISM (2021)
Understanding the Eco-Friendly Role of Drone Food Delivery Services: Deepening the Theory of Planned Behavior
Jinsoo Hwang et al.
SUSTAINABILITY (2020)
The Moderating Effect of Social Media Use on Sustainable Rural Tourism: A Theory of Planned Behavior Model
Yeajin Joo et al.
SUSTAINABILITY (2020)
Rise of the machines: towards a conceptual service-robot research framework for the hospitality and tourism industry
Glenn McCartney et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)
The environmentally friendly role of edible insect restaurants in the tourism industry: applying an extended theory of planned behavior
Ja Young (Jacey) Choe et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2020)
Hotel managers' perceptions towards the use of robots: a mixed-methods approach
Stanislav Ivanov et al.
INFORMATION TECHNOLOGY & TOURISM (2020)
Predicting the revisit intention of volunteer tourists using the merged model between the theory of planned behavior and norm activation model
Noppadol Manosuthi et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2020)
Traveler-facing technology in the tourism experience: a historical perspective
Gerardo Joel Anaya et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2020)
Merging the norm activation model and the theory of planned behavior in the context of drone food delivery services: Does the level of product knowledge really matter?
Jinkyung Jenny Kim et al.
JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT (2020)
Moral norm is the key An extension of the theory of planned behaviour (TPB) on Chinese consumers' green purchase intention
Matthew Tingchi Liu et al.
ASIA PACIFIC JOURNAL OF MARKETING AND LOGISTICS (2020)
The role of airport service quality in airport and destination choice
Catherine Prentice et al.
JOURNAL OF RETAILING AND CONSUMER SERVICES (2019)
Marketing robot services in hospitality and tourism: the role of anthropomorphism
Jamie Murphy et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2019)
Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age
Jinsoo Hwang et al.
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT (2019)
How store service quality affects attitude toward store brands in emerging countries: Effects of brand cues and the cultural context
Mbaye Fall Diallo et al.
JOURNAL OF BUSINESS RESEARCH (2018)
Design Methodology for the UX of HRI: A Field Study of a Commercial Social Robot at an Airport
Meg Tonkin et al.
HRI '18: PROCEEDINGS OF THE 2018 ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTION (2018)
Investigation of the technology effects of online travel media on virtual travel experience and behavioral intention
Youngjoon Choi et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2018)
Perceived overall service quality and customer satisfaction A comparative analysis between local and foreign banks in Malaysia
Sedigheh Moghavvemi et al.
INTERNATIONAL JOURNAL OF BANK MARKETING (2018)
Drivers of customer decision to visit an environmentally responsible museum: merging the theory of planned behavior and norm activation theory
Heesup Han et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2017)
Extending the theory of planned behaviour: testing the effects of authentic perception and environmental concerns on the slow-tourist decision-making process
Bo Meng et al.
CURRENT ISSUES IN TOURISM (2016)
E-banking users' behaviour: e-service quality, attitude, and customer satisfaction
Charles K. Ayo et al.
INTERNATIONAL JOURNAL OF BANK MARKETING (2016)
APPLICATION OF THE EXTENDED THEORY OF PLANNED BEHAVIOR TO INTENTION TO TRAVEL TO JAPAN AMONG TAIWANESE YOUTH: INVESTIGATING THE MODERATING EFFECT OF PAST VISIT EXPERIENCE
Chi-Ming Hsieh et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2016)
Investigation of the volitional, non-volitional, emotional, motivational and automatic processes in determining golfers' intention Impact of screen golf
Heesup Han et al.
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT (2014)
BEYOND ADOPTION OF TRAVEL TECHNOLOGY: ITS APPLICATION TO UNPLANNED TRAVEL BEHAVIORS
Junghye A. Kah et al.
JOURNAL OF TRAVEL & TOURISM MARKETING (2014)
Consumer technology traits in determining mobile shopping adoption: An application of the extended theory of planned behavior
Kiseol Yang
JOURNAL OF RETAILING AND CONSUMER SERVICES (2012)
Perceived service quality and self-concept influences on consumer attitude and purchase process: A comparison between physical and internet channels
Shwu-Ing Wu et al.
TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE (2011)
Key service drivers for high-tech service brand equity: The mediating role of overall service quality and perceived value
Hongwei He et al.
JOURNAL OF MARKETING MANAGEMENT (2011)
Risk, uncertainty and the theory of planned behavior: A tourism example
Vanessa Ann Quintal et al.
TOURISM MANAGEMENT (2010)
The Effects of Quality and Satisfaction on Awareness and Behavioral Intentions: Exploring the Role of a Wine Festival
Jingxue (Jessica) Yuan et al.
JOURNAL OF TRAVEL RESEARCH (2008)
Tourism service quality begins at the airport
Roberto Rendeiro Martin-Cejas
TOURISM MANAGEMENT (2006)
Investigating multiple components of attitude, subjective norm, and perceived control: An examination of the theory of planned behaviour in the exercise domain
RE Rhodes et al.
BRITISH JOURNAL OF SOCIAL PSYCHOLOGY (2003)