ELSA as an Education 4.0 Tool for Learning Business English Communication

Due to globalization, business collaborations are made throughout the world. Many industries have started adopting new technologies to make their work easier. Therefore, preparing students for the future workforce is necessary. This can only be achieved only by adopting a new education system. The new education system that supports technologies is known as Education 4.0. Education 4.0, which is sustainable, is a self-based education that adopts AI for learning. Exploring many new technologies and English communication is important for anyone entering the workforce in the future. This study aims at developing Business English communication using Education 4.0. ELSA is one of the applications that supports Education 4.0. The novelty of the current study is that ELSA is used for developing Business English communication. This quantitative study employed a quasi-experimental research design, and a purposive-sampling method was used for selecting the participants. Management students from business schools were selected for this research. Ninety-nine students participated in this study. Later, a pre-test was conducted using a questionnaire. Data were collected and documented. The intervention was carried out for four weeks and adopted Education 4.0. After the intervention period, a post-test was conducted using another questionnaire to check for improvement. The pre-test and post-test data of the participants were compared and analyzed in SPSS using a paired sample t-test. The results showed that listening skills were greatly improved using Education 4.0, which is also important for enhancing other skills, and the participants benefited from using Education 4.0. Moreover, we discuss the study's limitations, which provides opportunities to conduct future research.

Automated summary

With globalization, industries around the world are adopting new technologies to simplify work, necessitating the preparation of students for the future workforce through an education system known as Education 4.0, which facilitates self-based learning through AI. The present study focuses on developing Business English communication skills using the Education 4.0 supported application, ELSA. A quasi-experimental research design was employed with a purposive sample of 99 management students from business schools. Pre- and post-tests were conducted using questionnaires, and the data were analyzed using SPSS. The results indicated significant improvement in listening skills and overall benefits from using Education 4.0.