Factors contributing to nurse resignation during COVID-19: A qualitative descriptive study

Aims: To explore and describe registered nurses' perceptions and experiences of work well-being extending from what inspired them to join the healthcare organization, what created a great day at work for them, through to what may have supported them to stay.Design: Qualitative descriptive study.Methods: Thirty-nine Australian nurses who resigned in 2021 from two metropolitan healthcare organizations in Victoria were interviewed in 2022, each for 30-60 min. The semi-structured interview transcripts were transcribed verbatim and analysed inductively and thematically.Results: Four themes were constructed for each of the key research questions. Inspiration to join the organizations transpired through organizational reputation, recruitment experiences, right position and right time, fit and feel. A great day at work was created through relationships with colleagues, experiences with managers, adequate resourcing and delivering quality care. Factors contributing to nurses resigning included COVID-19, uncertainty of role, workload and rostering, and finally, not feeling supported, respected and valued. Factors that may have supported the nurses to stay included flexible work patterns and opportunities, improved workplace relationships, workload management and support, and supportive systems and environments. Cutting across these themes were five threads: (1) relationships, (2) communication, (3) a desire to learn and develop, (4) work-life balance and (5) providing quality patient care.Conclusions: Novel ways of working and supporting individuals, teams and organizations are needed to maintain and sustain nurses. The nurses' inspiration, what created a great day at work, and support needed to stay highlighted the importance of workplace initiatives to build nursing career pathways, provide equitable opportunities for professional development, workload and roster flexibility and implement professional relationship-enhancing actions to foster authentic civility.Impact

Automated summary

This study aimed to explore and describe registered nurses' perceptions and experiences of work well-being, focusing on what inspired them to join the healthcare organization, what created a great day at work, and what may have supported them to stay. Interviews with 39 Australian nurses who resigned in 2021 revealed that their motivation to join and factors for staying were related to organizational reputation, recruitment experiences, suitable position, and relationships with colleagues and managers. A great day at work was associated with positive relationships, adequate resources, and delivering quality care.