☆
3.8
Article
Responding to online complaints in webcare by public organizations: the impact on continuance intention and reputation
JOURNAL OF COMMUNICATION MANAGEMENT (2023)
评价这篇论文
主要评分表示论文的整体质量水平。次要评分独立反映论文的优点或缺点。
Add your recorded webinar
Do you already have a recorded webinar? Grow your audience and get more views by easily listing your recording on Peeref.
Upload NowBecome a Peeref-certified reviewer
The Peeref Institute provides free reviewer training that teaches the core competencies of the academic peer review process.
Get Started