4.7 Article

From interaction to relationship: Rethinking parasocial phenomena in travel live streaming

期刊

TOURISM MANAGEMENT
卷 93, 期 -, 页码 -

出版社

ELSEVIER SCI LTD
DOI: 10.1016/j.tourman.2022.104583

关键词

Travel live streaming (TLS); Affordance; Parasocial interaction; Parasocial relationship; Information and communication technology (ICT)

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This paper uses an affordance lens to explore parasocial interactions and relationships between travel live streamers and viewers. The findings demonstrate that travel live streaming affordances provide opportunities for parasocial interactions and the development of acquaintances and conflicts. The study contributes to parasocial investigation and affordance literature, and introduces a novel methodological approach for capturing and analyzing live streamed video footage. Practical implications are discussed for live streamers, destinations, and platforms.
Travel live streaming (TLS) has become prolific on many social media platforms, yet the topic has received limited academic attention. This paper uses an affordance lens to explore travel live streamers and viewers parasocial interactions (PSI) and relationships (PSR). Using a more-than-human netnography method, 42 travel live streams, 36,800 real-time comments, and 36 interviews from travel live streamers were collected through three phases (pre, during and post live streaming). The findings show that TLS affordances provide opportunities to foster PSI through psychological, social, and technological dimensions, and thus develop parasocial acquaintances and conflicts. This study contributes to parasocial investigation and affordance literature by illustrating the relationship between technology affordance and participants' behaviours in the TLS. It also uses a novel methodological approach known as key frame analysis to capture and analyse live streamed video footage. Practical implications are discussed for live streamers, destinations, and platforms.

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