A survey of AI ethics in business literature: Maps and trends between 2000 and 2021

Artificial intelligence is spreading rapidly in business products and processes, with innovations that bring great benefits to society; however, significant risks also arise. AI-enabled systems make decisions autonomously and influence users and the environment, presenting multiple ethical issues. This work focuses on the ethics of AI use in business. We conduct a survey of business journal articles published between 2000 and mid-2021 to identify the most influential journals, articles, and authors, the most influential ethical schools, and the main ethical issues of AI in business. It describes the state-of-the-art in the field and identifies trends in ethical issues arising from AI. Thus, we present maps and trends of the ethics in AI in business literature.

Automated summary

This study investigates the ethical issues of AI in business and provides an overview of the latest developments and trends in the field.